Shipping policy
Shipping Policy
Thank you for shopping with Deemauli! We aim to deliver your orders safely and on time.
Order Processing
Once your order is placed successfully, you will receive a confirmation via email or SMS. Our team will process and pack your order within 1–3 business days (excluding Sundays and public holidays).
Please ensure your shipping address, contact number, and email are entered correctly at checkout to avoid any delivery issues or delays.
Shipping Time
After dispatch, orders are typically delivered within:
- Metropolitan Cities: 3–5 business days
- Other Locations: 5–8 business days
Delivery times may vary depending on your location, courier availability, or external factors such as weather conditions, strikes, or natural calamities.
Shipping Charges
We offer Free Shipping across India on all prepaid orders above ₹999. For orders below ₹999, a nominal shipping fee may apply and will be displayed at checkout.
For Cash on Delivery (COD) orders, a small COD handling fee may be charged to ensure safe and secure delivery.
Order Tracking
Once your order has been shipped, you will receive a tracking link via email or SMS. You can use this link to track your shipment in real time.
If you face any issues with tracking or delivery updates, please contact our support team for assistance.
Delivery Attempts
Our courier partners will make up to two delivery attempts. If the package remains undelivered due to incorrect address, unavailability, or refusal, it will be returned to our warehouse. In such cases, reshipping charges may apply.
International Shipping
Currently, we deliver only within India. International shipping will be available soon — stay tuned for updates!
Delays & Liability
Deemauli is not liable for delays caused by courier services, customs, or unforeseen events beyond our control. Once shipped, ownership and responsibility for the package are transferred to the customer.
Need Help?
If you have any questions about shipping or delivery, feel free to reach out to us:
📧 info.deemauli@gmail.com
Whatsapp:💬 +91 98985 53301
🏠 250.SECOND FLOOR, GREEN PLAZA, GOLDEN CHOWK, NR.D-MART, MOTAVARACHA, GUJARAT, SURAT-394101
